Chase Sapphire Reviews and Complaints

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Chase Sapphire Reviews

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  • False Advertising



    I am extremely dissappointed with the Trip Cancellation Policy of the Chase Sapphire card. I booked my honeymoon using the card because of its trip cancellation protection. During my second day of my honeymoon, I was notified that my cousin had been found dead in her apartment, I had to go back home the next day. I tried to get reimbursed for the monies I did not get back for having to leave early because of a death in the family. I filed a claim with their benefits people, aka, Chubb Insurance, and it was denied because I was not asking for flight reimbursement. The Trip Cancellation only... More...
    (Credit Cards, Finance, Banks)
    valinthai77's Picture   valinthai77    0 Comments   Comments
  • Chase Sapphire reviews



    Write a review, complaint or questions about Chase Sapphire. You could get answers directly from employees that work there. If you have tried Chase Sapphire have a question about them or want to recommend them then you need to make sure others know about your review. MeasuredUp has the consumer audience and tools that gives you that power. By putting your review on our site we let other consumers see it. This leverage often compels a company to address the review and contact you. MeasuredUp is partnered with leading companies that work with us to improve their customer service, manage... More...
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Chase Sapphire Reviews By Product


Chase Sapphire Comments


valinthai77 says: (4 years ago)
 0
I am extremely dissappointed with the Trip Cancellation Policy of the Chase Sapphire card. I booked my honeymoon using the card because of its trip cancellation protection. During my second day of my honeymoon, I was notified that my cousin had been found dead in her apartment, I had to go back home the next day. I tried to get reimbursed for the monies I did not get back for having to leave early because of a death in the family. I filed a claim with their benefits people, aka, Chubb Insurance, and it was denied because I was not asking for flight reimbursement. The Trip Cancellation only covers airline tickets not hotels or resorts. This is misleading as it does not mention anywhere in their promotional materials that they do not cover hotels and resorts. Last time I knew, I did not just take a flight and stay in the airport the whole time of my “TRIP.” I am so dissappointed that I am considering canceling my card as I feel they are being misleading with their benefits program.
Valerie




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